Leading Bank Improves Efficiency and Customer Service by Implementing a CRM

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Provided by: Microsoft
Topic: Enterprise Software
Format: HTML
Slovenska sporitelna is one of the largest and leading banking institutions in Slovakia. It provides a portfolio of banking services to its clients; encompassing public, private, as well as non-profit entities. The bank wanted to provide the highest level of service to its clients. It also wanted to have a complete CRM (Customer Relationship Management) solution, generate customized reports, enhance collaboration and have complete visibility over customer data. By implementing Microsoft Dynamics CRM 2013, the bank achieved these objectives.
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