Deliver Australia works with local partners to provide transport solutions across the Australian continent. Its business runs on a Microsoft Office 365 and Windows Azure cloud infrastructure. The company sought a process diagramming tool and chose Microsoft Visio 2013 because it works in a cloud environment. Now, Deliver Australia and its partners can co-author transport process diagrams to better serve customers, who can track their deliveries by viewing dynamic diagrams with near real-time information. By using Visio 2013 for data visualization, Deliver Australia has boosted its competitive advantage and improved its relationships with both its customers and partners.