Billund Airport is the second-largest airport in Denmark. To achieve better control of its retail costs, Billund Airport made the strategic decision in 2008 to change its shop operations partner. At the same time, the switch to a new financial management solution opened up the opportunity for the Billund Airport to switch from its retail management system, Oscar, to a more richly featured and efficient, integrated solution. Billund Airport decided to implement Microsoft Dynamics NAV, a full-featured ERP system with wide adoption in Europe and across the globe, as its new financial management solution. With Microsoft Dynamics NAV implemented and taking advantage of the RoleTailored interface, Billund Airport has improved business insight, achieved a less than one-year payback in its shopping operation alone.