Since 1985, Micro Consultants, located in Norcross, GA, has been providing IT solutions and support to small and medium businesses in the Atlanta metropolitan area. Their challenges are experiencing more spam email, spam reaches staggering proportions, heavy spam loads can slow down computers and seriously impact productivity, needed micro consultants to clean out the customers' computers quickly and get them back into production and sought a better way to satisfy customer needs and streamline email management. They chose Trend Micro to overcome these challenges. They have implemented Trend Micro worry-free advanced, hosted email security and remote manager. The results of implementing Trend Micro were 50-80% reduction in spam, provided more features at a better price point than competitors, improved productivity for customers and internal shop, reduced virus infections from four-per-week to five-per-year and saved time and money with simplified license management and automatic updates.