Microsoft is the worldwide leader in software, services, and solutions. To manage people, assets, services, and projects, every employee uses the company's SAP ERP system. Customers also use it when they access the Microsoft Marketplace. Because SAP ERP is mission-critical, engineers need to keep it available. To facilitate continuous operations, Microsoft needs its SAP Enterprise Resource Planning (ERP) system to be available every day, around the clock. By using built-in features in Windows Server 2012 and SQL Server 2012, the company maintains 99.95 percent uptime, avoids spending millions of dollars, reduces risk, cuts disk space by three times, and boosts productivity.