As the largest airline in the Middle East, Saudi Airlines offers domestic and international flights to over 90 destinations. To manage different aspects of the global operations, nine subsidiaries operate under the holding company, including Saudi Cargo, Saudi Catering, and Saudi Ground Services, totaling over 44,000 employees. They wanted to make this a success not only from a technology point of view, but from an overall business perspective. Microsoft services understood that this was very much an essential business tool and their ability and commitment to this objective was noticed right from the beginning. This was not just a technology discussion. It was a business discussion first, and then a technology discussion.