A highly successful service provider in Latin America is offering a variety of services to consumer and business markets. Their challenges are accurate load-balancing of peering links after network failures, causing suboptimal usage of expensive network infrastructure. They chose Cisco to overcome these challenges. They have implemented Cisco MATE Design and MATE Collector. The results of implementing NetApp were reduction in fault MTTR in many cases from days to minutes, optimal traffic load-balance achieved, especially over international links, service downtime practically eliminated and quality of service greatly improved, resulting in much happier customers.