The SAP service provider is posting double-digit quarter-on-quarter growth rates with outsourcing and managed Services. Their challenges are multi-site private cloud for SAP systems and many other services and expansion of an attractive cloud-based service portfolio. They chose VMware to overcome these challenges. They chose SAP systems running in vCloud, Managed Mail as SaaS and IaaS and SaaS on pay-per-use basis using Chargeback. The results of deploying VMware were higher availability and shorter maintenance windows on SAP systems, new flexible services such as Managed Mail, IaaS offers for customers, further reduction in resource usage and attractive pay-per-use billing models.