Opresa is one of the region's leading newsagents and tobacco retailers. Their challenges are manual sales reporting with inadequate communications facilities between sales outlets and headquarters and in-efficient supply chain processes and inability to take advantage of economies of scale with major suppliers. They chose Cisco to overcome these challenges. They have implemented retail ERP system supported by secure Cisco Borderless network foundation with GSM connections for remote locations. The results of implementing Cisco were maximized stock control efficiencies with real time sales reporting and forecasting across all points of sale and integrated supply chain and better terms with major suppliers, along with direct sourcing from manufacturer to point of sale.