The partners at Coldwater Vision Center were grappling with a problem common to many small medical service practices. Their challenges are center needed to meet government and agency requirements while growing the business, phone system lacked communications features and hampered productivity and satellite office not connected by WAN or to the phone system. They chose Cisco to overcome these challenges. New network infrastructure to support converged voice and data network and IP telephony for a standardized phone system across the enterprise. The results of choosing Cisco were solution fosters a stronger professional culture and improved patient service, unified communications connects offices, saves on toll calls and administration simplified for converged voice, data, wireless, and video network.