TAZ Networks acts as an outsourced technology department for small and medium businesses in the metro Detroit area and in surrounding counties. Their challenges are to helping customers maximize ROI for technology deployments, aligning affordable managed services to hardware and software solutions and streamlining the installation and support of security solutions. They chose Trend Micro to overcome these challenges. They have implemented Managed Service Provider (MSP) program and worry-free business security standard. The results of implementing Trend Micro were simplicity of standardizing on a single security solution, which conservatively reduces support time by 20%, increased efficiency, with a consolidated dashboard view of Trend Micro security across all customer sites and excellent protection of client assets, which underscores the company's reputation for technology excellence.