Premier Global Services, Inc. (PGi) is a software and services company delivering real-time virtual meetings, conferencing and collaboration solutions. Their challenge is To maintain its competitive advantage, PGi needs to continuously reinvent its solutions. However, lengthy IT provisioning processes were impacting the time-to-market for new customer offerings. Using CA 3TeraAppLogic software, PGi has created agile cloud-based infrastructure solutions (grids) to develop and support customer services. PGi now operates over 25 services and applications through the cloud. PGi halved the time-to-market for delivering a new product, which it expects to safeguard competitive advantage and facilitate growth. A cloud-based approach has also decreased costs and increased service quality.