Symantec has evolved from an antivirus software company to a global. Their challenges are to transform enterprise customer support services for faster, responsive service, get test environments up and running faster for enterprise support customers and improve scalability and agility of IT service. They chose VMware to overcome these challenges. They have implemented Symantec implemented a software-defined data center architecture based on VMware vCloud suite to speed creation of new test environments. It is currently scaled to support more than 200,000 virtual machines, one of the world's largest software-defined data center deployments based on VMware vCloud suite to date. The result of implementing VMware was reduced time for creating test environments from 20-30 hours to minutes.