RoseBud Technologies differentiates its services by building and sustaining long-term customer relationships. Acting in a vendor-agnostic, purely consulting role, RoseBud works to understand customers’ business goals and helps them to create and maintain the right technology infrastructure for their businesses. RoseBud Technologies wanted to benefit from cloud computing and transition away from inefficient on-site support services for its customers. It used Windows Intune, a cloud-based PC management solution from Microsoft, to manage customers’ PCs from a web-based console. RoseBud reduced the cost of doing business by 10 percent, improved customer relationships, and reached more customers across the United States.