Basically, the combination of Excel and PowerPivot is extremely useful and provides one with the ability to easily gain a coherent and fact-based insight in almost every part of the authors' operation. For instance, today the users are able to - in a few seconds - to see how many service-tickets they solve for which departments and exactly how many resources they spend doing so. Furthermore, it's extremely easy to make reports, thus empowering everyone in IT Site Service to see where they are heading as a department or as individuals. The regional IT director at Danfoss and responsible for the services delivered to the local sites. Danfoss is a global leader focused on energy-efficient solutions that save energy and costs, and reduce CO2-emissions.