Softcat a leading reseller in the UK also provides managed IT services. Their challenges are to improve the quality of managed IT services for customers, respond easily to changes in client requirements and facilitate cost-effective business growth. They chose F5 Networks to overcome these challenges. They have implemented local traffic manager, global traffic manager and VIPRION. The results of implementing F5 Networks were service availability for customers increased, email downtime reduced, greater flexibility to adapt to business change and the ability to expand the business cost effectively.