California-based Menchie's, a frozen yogurt chain, needed better business productivity tools to enable its global growth plans. It replaced unreliable email and chat solutions with Microsoft Office 365 cloud-based messaging and collaboration tools. Now staff and franchise owners are better connected and working more productively to build the business. Menchie's expects to recoup its investment in the new business productivity platform in nine months. Today, quality assurance team members have a mobile office at their fingertips. They can store, access and edit their reports online using OneDrive for business and share them with franchisees, head office and colleagues using online team sites.