State Government Uses Diagramming Solution to Optimize Processes, Improve Compliance

Download Now
Provided by: Microsoft
Topic: Data Management
Format: HTML
To trim operating costs, the government of Jura Canton, one of the 26 cantons or states of Switzerland, needed to boost the efficiency of core functions, including IT service delivery. As part of this effort, it identified IT operations tasks that could be outsourced to external partners. This change meant restructuring job roles and reconfiguring process flows while maintaining compliance with project management standards set by the Swiss federal government. Leaders recognized the need to acquire better tools for diagramming and communicating process changes to stakeholders and for implementing workflows that could be easily accessed through a web portal.
Download Now

Find By Topic