Swisscom IT Services is a leading Swiss IT solution provider and a subsidiary of Swisscom, Switzerland's leading telecommunications provider. It supplies IT services to its parent firm and to hundreds of other companies in Switzerland, Austria, and Singapore. Swisscom IT Services was eager to simplify the management of its complex Active Directory Domain Services environment. It deployed the Windows Server 2012 operating system to take advantage of several improvements in Active Directory that it believes will reduce domain controller management work by 20 percent and simplify cloud-based credentials management. Swisscom IT Services is now able to help customers benefit from Windows Server 2012.