Swisscom AG is the largest telecommunications provider in Switzerland. Their challenges are to automate billing and fulfillment processes in customer-facing cloud portal, extend unified cloud capabilities across multiple business units and meet stringent security requirements for business-ready cloud solution. They chose Cisco to overcome these challenges. They have implemented Cisco intelligent automation for cloud for on-demand cloud-based workload deployment, VMware vCloud director to provision virtual data centers almost instantly and Cisco services to optimize solution for full integration of Cisco software and legacy hardware. The results of implementing Cisco were reduced operational costs by provisioning servers in minutes rather than weeks and offered more flexible pay-per-use billing options to cloud customers.