Telecom Company Dials Up Big Benefits with Its Enterprise Social Network

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Provided by: Microsoft
Topic: Networking
Format: HTML
Mobily is a Saudi Arabian mobile, Internet and data company. Yammer was originally introduced to Mobily by the company's digital innovation team. To introduce Yammer to employees, the company ran a month-long campaign focused on inspiring Mobily staff to use the enterprise social network as a platform for collaboration and creativity. Good customer service is a key to the success of a telecommunications company like Mobily, so much of the activity on the network is focused on resolving consumer issues and improving service.
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