A large U.S. federal agency was faced with high maintenance costs and sluggish performance of its customer-facing web portal. Their challenges are to improve performance and uptime of customer-facing web portal, reduce maintenance and support costs and meet security and regulatory requirements without degrading performance. They chose F5 Networks to overcome these challenges. They have implemented BIG-IP Local Traffic Manager (LTM), BIG-IP Global Traffic Manager (GTM) and BIG-IP enterprise manager. The results of implementing F5 Networks were eliminated failures, slowdowns due to load balancing, implemented first multi-site load failover, reduced maintenance and training costs by hundreds of thousands of dollars a year and met all regulatory and security requirements.