A large U.S.-based retail store chain had less than a month's notice to provide computing support for up to 2,000 new customer service agents. Their challenges are immediately support 2,000 additional users, manage rapid upsurge in traffic volume and deliver reliable performance and availability. They chose F5 Networks to overcome these challenges. They have implemented BIG-IP Local Traffic Manager (LTM), BIG-IP Global Traffic Manager (GTM) and BIG-IP Access Policy Manager (APM). The results of implementing F5 Networks were rapid deployment, easier administration, simplified infrastructure, improved capacity, performance and availability and substantial CapEx and OpEx savings.