Univision: Achieving Seamless International Connectivity and Communication
As the leading Spanish-language media company in the U.S., delivering this coverage entails having employees travel to where the news is occurring and coordinating efforts via conference calls. Univision was having difficulty getting quality, consistent support for these efforts from its previous conferencing provider. To overcome these challenges Univision implemented InterCall's Reservationless-Plus conferencing with Global Network Access. The benefits of implementing InterCall Solution were rate reduction of 40 percent, users only need to know one toll-free phone number to join a conference from anywhere in the world, interCall has helped drive use and adoption of conferencing and much higher satisfaction with response times to questions and problems.