Unwanted delays, manual processes and duplication plagued DIMTS (Delhi Integrated Multi-Modal Transit System ltd), an urban transport and infrastructure services company. To eliminate obstacles, it deployed Microsoft dynamics AX. This brings visibility into all aspects of the business. Decision makers take control and respond to changes and trends quickly. It has also achieved some much-needed benefits such as better financial and people management and the ability to control costs, manage revenues. The company decided to update its business technology with a new Enterprise Resource Planning (ERP) system and at the same time, better coordinate business activities, reduce dependency on paper, and increase the efficiency and scalability of its operations.