Using ServiceNow to Drive IT Transparency and Integration - Swiss Re Case Study - JP

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Provided by: ServiceNow
Topic: Digital Transformation
Format: PDF

Like most global enterprises, Swiss Re had accumulated many different IT tools, and independently managing them was a difficult task and prevented a clear view of what was going on within the organisation.

Swiss Re wanted to consolidate IT systems to streamline operations and have one single place for information about the work of IT.

Explore how implementing ServiceNow, they can now:

  • Share knowledge across the organisation to more quickly resolve issues and capture know-how
  • Evaluate overall workload for better planning and resourcing
  • Gain insight into new or developing issues and problems
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