The Oberoi Group now has 13,000 employees and operates 31 hotels as well as luxury cruisers on the Nile in Egypt and the sea off Kerala in India. Their challenges are to reduce IT operating costs while ensuring Oberoi Group hotel employees can continue providing high-quality services to guests and corporate clients, boost the effectiveness of IT delivery through centralized control and monitoring, reduce datacenter space requirements, lower carbon footprint and manage security policies more effectively. They chose VMware to overcome these challenges. They have implemented VMware horizon view and VMware vSphere with ESXi. The results of implementing VMware were reduced IT operating costs, extended desktop refresh cycle from five to eight years and delivered 100 percent system availability.