Virtual Learning Transforms Customer Experience
QA is one of the United Kingdom's leading business learning providers, their challenge is to reduce training-related travel costs, win new business in cost and time-conscious market and provide more flexible learning to meet client interest in reducing time out of office. They chose Cisco to overcome these challenges. They implemented Cisco WebEx. Cisco WebEx provides platform for virtual learning and collaboration. The results of deploying Cisco were return on investment within three months, greater use of WebEx internally for collaboration and ability to offer wider package of online services to customers, with no travel costs.
Provided by: Cisco Systems Topic: Developer Date Added: Oct 2011 Format: PDF