As an Israeli hi-tech company with offices worldwide, Nice has established itself as a leader in communications, providing advanced solutions to business organizations and governmental institutions. Their challenges are to upgrade the employees' laptops from Windows XP to Windows 7 and backing up all user data across the workstations before the process. They chose VMware to overcome these challenges. They have implemented VMware Horizon Mirage to enable the remote employees' management and demonstrated an ability to provide a high ROI and a maximum user comfort, considering the fact that 30% of Nice employees worldwide work remotely. The results of implementing VMware were shipping costs, disk costs and configuration time savings and efficient image management across all the remote computers while splitting data into separate layers.