WDS, an expert in customer experience analysis and technology solutions. Their challenges are to provide a legacy IT infrastructure characterized by different vendors' technologies had created instability in the company's SAN and at one point the SAN crashed leading to 18 hours downtime for customer call centers and having a damaging financial and reputational impact on the company. They chose NetApp to overcome these challenges. They have implemented SAN with a NetApp-based FlexPod platform that provided high levels of performance, resiliency and redundancy and galvanize this with a managed backup and restore services from ANS a leading managed services provider. The results of implementing NetApp were high performing and easy to manage, provides platform for business growth, managed services backup frees IT to concentrate on strategy, instills confidence and resilient platform that advances cloud-based services.