• The ConnectWise Difference

    White Papers · Dec 2019 · Provided By ConnectWise

    ConnectWise Manage is the leading professional services automation (PSA) software developed with expert knowledge of the recurring revenue and as-a-service business model. By connecting data and workflows across all stages of the customer lifecycle, ConnectWise Manage creates efficiencies, delivers insight, and supports growth. ConnectWise Manage was selected as the 2019...

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  • ConnectWise: Best Practices for Service Management

    White Papers · Feb 2019 · Provided By ConnectWise

    Having happy customers is the gateway to higher profits. If keeping your customers happy feels like a full-time job, it’s time to rethink your strategy. Successful technology solution providers need to satisfy customer needs, but that shouldn’t come at the expense of wasted time, resources, or revenue trying to fight...

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  • CW: A Complete Guide to Pricing IT Services

    White Papers · Feb 2019 · Provided By ConnectWise

    Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs...

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  • CW: Patch Management Best Practices

    White Papers · Feb 2019 · Provided By ConnectWise

    What is Patch Management? Patch management is the practice of reviewing, understanding, testing, deploying, and reconciling the deployment state for software product updates. The goal of the updates is to correct problems, close vulnerabilities, and improve product functionality, which is essential to the stability of an IT infrastructure...

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  • ConnectWise: Patch Management Best Practices

    White Papers · Feb 2019 · Provided By ConnectWise

    What is Patch Management? Patch management is the practice of reviewing, understanding, testing, deploying, and reconciling the deployment state for software product updates. The goal of the updates is to correct problems, close vulnerabilities, and improve product functionality, which is essential to the stability of an IT infrastructure...

    Find Out More
  • ConnectWise: A Complete Guide to Pricing IT Services

    White Papers · Feb 2019 · Provided By ConnectWise

    Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs...

    Find Out More
  • Patch Management Best Practices

    White Papers · Feb 2019 · Provided By ConnectWise

    What is Patch Management? Patch management is the practice of reviewing, understanding, testing, deploying, and reconciling the deployment state for software product updates. The goal of the updates is to correct problems, close vulnerabilities, and improve product functionality, which is essential to the stability of an IT infrastructure in...

    Download Now
  • A Complete Guide to Pricing IT Services

    White Papers · Feb 2019 · Provided By ConnectWise

    Do you know how much it costs you to perform one hour of service? If you’re basing your pricing solely on a market-driven strategy, you’re playing a dangerous game. For example, if your costs are $75 per hour but your market only supports $50 per hour, either your costs...

    Download Now
  • Selling Managed Services 6 Tips To Reinvent Your Sales Pitch

    White Papers · Feb 2019 · Provided By ConnectWise

    Technology solution providers need the right technology. The “rip-and-replace” model for systems simply won’t work in the future. Small businesses,medical offices, schools, and retailers are searching for partners that can help them navigate rapidly evolving cloud and mobile technology, monitor compliance issues, and increase efficiency. This is your opportunity to...

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  • Best Practices for Service Management

    White Papers · Nov 2017 · Provided By ConnectWise

    Having happy customers is the gateway to higher profits. If keeping your customers happy feels like a full-time job, it’s time to rethink your strategy. Successful technology solution providers need to satisfy customer needs, but that shouldn’t come at the expense of wasted time, resources, or revenue trying to fight...

    Learn More