This study sought to understand whether, and to what degree, an organization’s adoption of technologies and processes that enable flexible IT service delivery are correlated to IT and business benefits. Conversely, the study investigates if organizations that lag in terms of flexible IT enablement are more likely to struggle. ESG conducted a double-blind, online survey ...

Dell server customers interviewed are achieving a 26% savings over six years when they use Technology Rotation for their server needs compared to purchasing servers. To understand the benefits of server refreshes and costs associated with aging server infrastructure, IDC conducted two analyses based on interviews with study participants that inform this research: A before/after ...

In today’s manufacturing climate your people, machines and production systems all need to perform. Whether your environment involves automated or manual processes, conditions can often prove disastrous for standard PCs. Heat, dust, vibration and accidental drops can all cause delays to the production and shipment of goods. With Dell Rugged computers, you cut this risk ...

Dell client device customers interviewed are achieving a 27% savings over six years when they use Technology Rotation for their needs compared to purchasing client devices. To understand the benefits of client devices refreshes and costs associated with aging client devices, IDC conducted two analyses based on interviews with study participants that inform this research: ...

Rather than focusing on purchasing assets, features, and functions, enterprises are pivoting to focus on outcomes. They are also prioritizing solutions that allow them to offload lower value, highly repetitive tasks to vendors and partners. Storage-as-a-Service (STaaS) enables timely access to and consumption of innovative infrastructure technologies to support digital business models. It also aligns ...

To establish a competitive advantage, organizations further their digital transformation by embracing cloud capabilities and redesigning their IT environments to meet diverse needs. As a result, many organizations end up operating workloads across multiple public clouds, their on-premises environments, as well as off-premises private clouds in colocation facilities. To stay ahead of the competition, you ...

In 2021, Dell, Intel, and VMware commissioned a custom study from Forrester Consulting to understand today’s IT and business requirements for infrastructure, data storage, and application performance. We found that, though many businesses prefer to keep their infrastructure and data on-premises, they are adopting infrastructure-as-a-service (IaaS) to proactively optimize their deployment strategy across a hybrid ...

Digital infrastructure resiliency is a top priority for most organizations: IDC research indicates that 59% of organizations are focused on reducing the time and effort to manage their technology investments. Organizations are focused on improving operational efficiencies, business agility, user satisfaction levels, and meeting sustainability goals. Dell’s technology rotation program helps organizations achieve these goals: ...

Dell storage customers interviewed are achieving a 60% savings over six years when they use Technology Rotation for their storage needs compared to purchasing the storage. To understand the benefits of storage refreshes and costs associated with aging storage infrastructure, IDC conducted two analyses based on interviews with study participants that inform this research: A ...

Maintaining a modern server environment is becoming a critical success factor for enterprises in most industries. End-user expectations have risen to a point where IT is expected to be ubiquitous in the same way electricity is. Unexpected outages and downtime can have a direct impact on revenue and customer satisfaction; hence the need for a ...