Displaying 1 - 4 of 4 results

  • Magic Quadrant for Digital Experience Platforms

    Analyst Briefings · Mar 2021 · Provided By Episerver

    The digital experience platform market reflects the demand for platforms to ensure the engagement of customers, partners and employees. Application leaders should use this Magic Quadrant to identify vendors that meet their needs across the web, mobile, and emerging digital channels and modes of interaction. Episerver is a Leader...

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  • Customer Retention Strategies in 2020

    White Papers · Jun 2020 · Provided By Episerver

    2019 was a busy year in the Customer Loyalty space. Companies have been acquired and new strategies and methodologies are starting to percolate through eCommerce and Multichannel businesses. Due to rapid changes in technology and customer expectations, the strategies in that may have worked in the 2010’s will absolutely NOT...

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  • Online Personalization In Ecommerce

    White Papers · Jan 2020 · Provided By Episerver

    Personalization is increasingly important to merchants seeking to not only engage shoppers, buts also to encourage repeat shoppers and increase and conversion. It comes in many different forms, from personalized product recommendations on a retailers homepage or product details page, to cart-abandonment marketing emails to onboarding quizzes that provide a...

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  • B2C Retail Benchmark Report, Q1 2020

    White Papers · Jan 2020 · Provided By Episerver

    2019 was a blockbuster year for online retail. Consumers spent $9.4 billion on Cyber Monday alone, a whopping 19 percent increase over 2018. With 26 percent of consumers shopping online every week, according to Episerver’s 4th Annual Reimagining Commerce Report, it shouldn’t be a surprise retailers put up big numbers...

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