IT service management (ITSM) is a term that, like many terms in service management, carries with it a diverse identity—depending on whom you talk to (in role and organization) as well as on history and IT-related politics. On the one hand, ITSM is often linked to old-guard values associated with elaborate, time-consuming processes for managing ...

IT service management (ITSM) is increasingly being recognized as a practice and set of supporting technologies that offers value beyond the IT department. Despite its terminology ITSM is more about service management across the enterprise than simply the IT department. Technology is a major component, and it continues to evolve in terms of its ability ...

Similar to a utility, HP Datacenter Care Flexible Capacity Service delivers capacity based on your requirements, and provides an on-site infrastructure that is invoiced on a monthly basis potentially moving costs from CAPEX to OPEX.

As the non-profit association dedicated to nurturing, growing and supporting the user and supplier communities of ECM Enterprise Content Management, AIIM is proud to provide this research at no charge. In this way, the entire community can leverage the education, thought leadership and direction provided by our work. Our objective is to present the “wisdom ...

HP Connected MX addresses the challenges of managing mobile information within a dispersed corporate environment. Organizations need a solution that delivers business assurance with corporate intelligence, control, security, and information analytics without compromising end-user productivity or conveniences. HP Connected MX enables organizations to confidently deliver information accessibility to their mobile workforce while facilitating organizational visibility, ...

HP Connected MX addresses the challenges of managing mobile information within a dispersed corporate environment. Organizations need a solution that delivers business assurance with corporate intelligence, control, security, and information analytics without compromising end-user productivity or conveniences. HP Connected MX enables organizations to confidently deliver information accessibility to their mobile workforce while facilitating organizational visibility, ...

Organizations of all sizes face a common set of challenges brought by an onslaught of big data. Architectures are outdated, the flood of data is increasingly diverse, and technology choices have proliferated, resulting in a growing gap between human information and technology. What’s needed is a new approach to the big data challenge. That’s the ...

Business is demanding more than ever from IT to deliver new services in less time without increasing resources. An IDC survey of customers reveals the top reasons why IT managers chose HP BladeSystem to meet their business needs.rn rn‘HP Proliant Gen9 servers powered by Intel® Xeon® processors.rn’Intel, the Intel logo, Xeon, and Xeon Inside are ...

After a decade of news detailing countless successful cyber‑attacks, it’s hard to imagine a corporation not understanding they need a software security solution. Unlike implementing software quality assurance, the processes that go into making applications more secure are still relatively immature. This paper provides seven practical steps organisations can begin today to secure their applications ...

The emergence of mobile devices and cloud services has revolutionised business productivity and innovation. HP ePrint Enterprise offers a convenient mobile printing solution that makes it easy for employees to print from smartphones, tablets, and Internet-connected laptops, giving IT complete visibility and control to set print policies, track usage, and safeguard data.