Forrester TEI study finds Watson Assistant customers saw $24 million in benefits over three years. IBM recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of IBM Watson Assistant on organizations. Learn how IBM Watson Assistant can cut costs, drive revenue, and free precious resources for higher value work – all ...

Third-party experts agree: conversational AI emerged as a key enabling component for digital transformation post-COVID-19, especially in the customer service space. 451 Research found 67% of those who adopt AI for customer service achieve ROI within a year due to lowered costs, increased sales, improved productivity, and the ability to adapt to rapid change. Download ...

IDC has positioned IBM in the Leaders category for worldwide conversational artificial intelligence software platforms. Download the “IDC MarketScape Worldwide General-Purpose Conversational AI Platforms 2021 Vendor Assessment” now to gain new insights into the conversational AI landscape, including an evaluation of the top vendors and a guide to conversational AI implementation. Ready to learn why ...

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Learn more about how AI, IoT data and edge computing can help organizations reduce costs, improve worker safety and transform business operations according to this report from 451 Research.

Learn more about how AI, IoT data and edge computing can help organizations reduce costs, improve worker safety and transform business operations according to this report from 451 Research.

What every B2B company needs to know. Whether you’re in wholesale distribution, manufacturing, assemble-to-order, logistics, the aftermarket segment, or the emerging area of servitization, your customers have high expectations and complex requirements. In this B2B paper, you’ll learn what it takes to get order orchestration right, including: Visibility into inventory Friction-free orders Focus on the ...

View the product tour to see how IBM Maximo can help maximize uptime, boost operational performance, and accelerate transformation in your enterprise asset management practices. See why IDC MarketScape positions IBM as a worldwide leader for SaaS and cloud-enabled asset-Intensive EAM applications