With Sterling Order Management, IBM is enabling businesses to accelerate transformation by simplifying technology and implementation complexity to deliver omnichannel order fulfillment capabilities such as curbside pickup, buy online pickup in store (BOPIS), and ship from store (SFS). Watch these 4 videos to learn how IBM helps you: Move inventory more efficiently Leverage AI for ...

When setting your technical strategy, do you find yourself choosing between agility or security, openness or privacy, replatforming or refactoring? Why compromise when you don’t need to? Join us on 23 September at 10:00 AM ET for Cloud without Compromise, a 75-minute virtual event that will change the way you think about cloud. We’ve architected ...

Keep your customer support agents working on what’s important, with conversational AI that understands your customers. IBM Watson Assistant is an AI-powered virtual agent, designed to provide customers with fast, consistent and accurate answers across different messaging platforms, applications, devices and channels. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations ...

AI is the future of customer service. 59% of customers surveyed in a study commissioned by IBM say they have higher expectations for customer support than they had a year ago. Is your business ready? Find out how future-ready your customer service approach is. Learn how you can use AI designed to increase customer satisfaction, ...

Keep your customer support agents working on what’s important, with conversational AI that’s designed to understand your customers, across channels and in any cloud environment. Watson Assistant’s intuitive interface enables you to easily create dynamic customer interactions. It’s designed to Configure channels and human-agent handoffs to leading customer care platforms with ease and within minutes. ...

Thrive under adversity and realize unseen opportunities with a single, integrated source. Break down organizational planning silos, identify risks, and get better insights into business operations to help achieve your objectives. Plan for resilience with IBM Planning Analytics with Watson, Cognos Analytics, and OpenPages with Watson. Subscribe to the Innovation Insider Newsletter Catch up on ...

Empower your team with shared institutional knowledge. Reveal answers and insights from unstructured data with an AI-powered search and text analytics platform—without the need for coding experience. Try IBM Watson® Discovery now. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations that are changing the world, including IoT, 5G, the latest ...

Address disruptions and changing demands before they hit your bottom line. Transform slow, manual, spreadsheet-based planning processes into continuous, predictive planning. Plan quickly, create daily forecasts, evaluate multiple scenarios, forecast potential risk and compliance impacts and create data-driven plans that can pivot quickly to not only survive but thrive during the next disruption. All with ...

Thrive under adversity and realize unseen opportunities with a single, integrated source. Break down organizational planning silos, identify risks, and get better insights into business operations to help achieve your objectives. Plan for resilience with IBM Planning Analytics with Watson, Cognos Analytics, and OpenPages with Watson. Subscribe to the Innovation Insider Newsletter Catch up on ...

Learn how Watson Assistant improves customer experiences, empowers live agents and lowers costs. Read the Forrester Total Economic Impact™ Study, commissioned by IBM. Forrester found Watson Assistant solutions enabled 24/7 automated coverage and improved experiences for agents and customers. Subscribe to the Innovation Insider Newsletter Catch up on the latest tech innovations that are changing ...