IBM

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  • Meet the 2020 Consumers Driving Change

    White Papers · Feb 2020 · Provided By IBM

    Throughout history, shopping has involved taking a trip, planned in advance, to a favourite store for which a consumer made time. Then, the e-commerce revolution upended that predictable relationship and activity. In lieu of going to a store, people increasingly purchased goods and services online and sight unseen. Yet, it’s...

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  • Digital Transformation Assessment

    Tools & Templates · May 2018 · Provided By IBM

    Right now, commerce is a battlefield — it’s time to fight back and take market share with Watson Commerce “As a category-defining leader — customer focus, a well-honed, best-in-class ability to execute, and a relentless commitment to innovation have enabled IBM to provide the most outstanding customer value in Integrated...

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  • Future-Proof Your Digital Commerce Decision

    White Papers · Apr 2018 · Provided By IBM

    The new digital commerce battleground will be won with customer experience. But the decision you make about your commerce architecture now will either future-proof your platform or set you up for trouble. There are three approaches to commerce architecture. The approach that best meets your business goals is the one...

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  • 5 Roadblocks to Avoid on the Journey to Omnichannel Retail Success

    White Papers · Nov 2017 · Provided By IBM

    The most sophisticated retailers are enabling customers to convert on any channel.After all, shoppers who buy in-store and online have a 30% higher lifetime value than those who shop using only one channel. In other words, omnichannel shoppers are the most valuable customers.As retailers and brands rush...

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  • Indutry Leader's Guide To Success In Omni-Channel Order Management

    White Papers · Nov 2017 · Provided By IBM

    Understanding how to optimize Omni-Channel Order Management is key to your business' success.Today, consumers want seamless possibilities for selecting and receiving new products and services.Intelligent order management systems allows brands and retailers to make informed decisions on how to profitably satisfy customer expectations.It’s not just about understanding...

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  • Improving the Online Shopping Experience

    Videos · Mar 2017 · Provided By IBM

    eCommerce solutions from IBM help eliminate common online shopping glitches and deliver seamless customer experiences across multiple channels.

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  • Live Webcast: Put the Best Content to Work Every Time with Watson

    Webcasts · Mar 2017 · Provided By IBM

    Omnichannel marketing is no longer a nice-to-have; it’s a must-have. And the most successful organizations deliver engaging, relevant content to delight customers wherever they are, on whatever device they happen to be using. As the operations scales in size and complexity, however, managing all that unique content and delivering...

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  • ATM and Branch Solutions: Optimize ATM and Branch Availability with Proactive Support

    White Papers · Mar 2016 · Provided By IBM

    Availability of your ATM and branch infrastructure is vital to your brand. But are you relying on reactive, event-driven ser-vices or multiple vendor point solutions to address problems that may arise? Read the whitepaper to understand how IBM can provide you a simpler, more cost-effective support model that can free...

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  • Video: IBM ATM Maintenance

    White Papers · Mar 2016 · Provided By IBM

    We understand that in order to get the maximum return on the investment in ATM infrastructure that system availability is of paramount importance. Our focus area is delivering a high level of service. Our operational support centre is 100% focused on driving our engineers to complete calls within the customer's...

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  • Accelerating E-commerce with IBM FlashSystem

    White Papers · Dec 2015 · Provided By IBM

    E-commerce, loosely defined, is the myriad of commercial activities and transactions that occur partly or entirely online. It has become a driving force of global economics. This report will highlight: • Achieve the extreme performance, cost efficiencies, and enterprise reliability needed to satisfy the demanding requirements of e-commerce environments •...

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