NICE

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  • How attended automation is helping at home employees

    White Papers · May 2020 · Provided By NICE

    The COVID-19 world crisis has taken these complexities and pressures to new heights, forcing rapid innovation and large-scale agility to cope with remote business operations, remote employees and a new reality. Looking at customer service operations, this new, distributed working environment makes service consistency very challenging to maintain. In...

    Read More
  • How attended automation helps at home employees

    White Papers · Apr 2020 · Provided By NICE

    The COVID-19 world crisis has taken these complexities and pressures to new heights, forcing rapid innovation and large-scale agility to cope with remote business operations, remote employees and a new reality. Looking at customer service operations, this new, distributed working environment makes service consistency very challenging to maintain. In...

    Read More