OpenText

Displaying 1 - 10 of 141 results

  • The value of OpenText™ Magellan™

    White Papers // Jun 2018 // provided by OpenText

    Are you looking for an AI (artificial intelligence) solution to add machine-assisted decision-making at your organization? Confused by all the options? Why not consider Magellan, a flexible, AI-powered analytics platform that combines open-source machine learning with advanced analytics, powerful business intelligence (BI), and capacities to acquire, merge, manage, and analyze...

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  • 10 Must-Haves In Choosing A Machine Learning Platform

    Webcasts // May 2018 // provided by OpenText

    Be truly ready when developing and deploying AI, machine learning and analytics Many organizations see artificial intelligence (AI), machine learning and analytics as the magic elixir for streamlining processes and uncovering opportunities. It is true that AI helps organizations achieve a competitive advantage. But in a rush to gain...

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  • Real world use cases for AI

    Webcasts // May 2018 // provided by OpenText

    The key to your enterprise's success lies in leveraging data, AI and analytics to improve processes and optimize your business. But what technologies and techniques should you use and what sorts of problems can AI solve for you? Join us to hear Nick Patience, Principal Analyst at 451 Research,...

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  • Discover the value of email delivery

    White Papers // May 2017 // provided by OpenText

    Ensuring deliverability of e-mails containing bills, statements, and other business critical information is imperative. Many businesses trust their customer communications management (CCM) platform for this. Nevertheless, they are often not aware of the complexity involved in getting these communications to the customer’s inbox or the impact of poor deliverability. This...

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  • Discover the value of email delivery

    White Papers // May 2017 // provided by OpenText

    Ensuring deliverability of e-mails containing bills, statements, and other business critical information is imperative. Many businesses trust their customer communications management (CCM) platform for this. Nevertheless, they are often not aware of the complexity involved in getting these communications to the customer’s inbox or the impact of poor deliverability. This...

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  • Ovum WCM Decision Matrix 2016-2017

    White Papers // Apr 2017 // provided by OpenText

    Ovum Research group evaluated 13 WCM solutions and identified the market leaders in both best of breed solutions and technologies worthy of placing on your WCM selection shortlist for 2016-2017.

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  • How Content Technologies Shape the Total Digital Experience

    White Papers // Apr 2017 // provided by OpenText

    Digital experiences matter in our customer centric world. Whatever your business, digital content is the glue that engages customers. To shape customers’ experiences you must take control of all the content your organization produces and use the right tools to manage it. This begins with a shared repository to capture...

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  • CEM Executive's Agenda 2016- Aligning the Business Around the Customer

    White Papers // Apr 2017 // provided by OpenText

    Are you able to deliver consistent customer experiences across all channels? For many businesses, this remains a challenge. This report will highlight how aligning the business around the customer influences organizational success.

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  • Generate Customer Delight in Your Contact Center

    White Papers // Apr 2017 // provided by OpenText

    Data can prove problematic for many organizations today. Not the actual data, but rather the disconnected, unstructured way in which it pollutes systems and reports. This leads to negative outcomes and incomplete pictures. As a result, high customer effort and low engagement are common outcomes. Discover the way to great...

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  • Trade up: From cube to corner office

    Ebooks // Apr 2017 // provided by OpenText

    Learn how Conversion Rate Optimization (CRO) experts can make an impact, feel recognized, and climb to the top of the organization

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