• eBook: Modernise Your Business with Oracle ERP Cloud

    Ebooks // Aug 2014 // provided by Oracle

    This eBook explores the growing popularity and success of cloud ERP applications – with modern functionality but without the overhead of IT infrastructure, maintenance and upgrades. Find out how moving ERP into the cloud allows organisations to: Simplify technological requirements Realise a faster ROI Drive project success with complete portfolio visibility

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  • Smarter Service: The Contact Center of the Future

    Ebooks // Jul 2013 // provided by Oracle

    Consumers today expect better. They expect better service, better products and better communication with companies. But to have a single, seamless conversation with every customer across multiple channels, companies can no longer rely on outdated contact centers. To meet these challenges, many companies are deploying Software-as-a-Service (SaaS) contact center systems...

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  • Best Practices for Customer Service - A Nucleus Research Guidebook

    Ebooks // Jul 2013 // provided by Oracle

    As quality service becomes a key differentiator for customer retention and future sales, companies must take an integrated approach to differentiate their customer service from that of their competitors. This Guidebook explores the experiences of Oracle RightNow customers and highlights best practices they have taken to enable agents to deliver...

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  • [eBook] Driving HR Forward

    Ebooks // Jul 2013 // provided by Oracle

    A Practical Guide for Making the Shift from Administrator to Strategic Advisor. The C-Suite wants more out of its Human Resources department. In a 2012 global survey by the Economist Intelligence Unit (EIU) only 38 percent of CEOs and CFOs said their head of HR was a key player in...

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  • Meeting the Challenge of Big Data

    Ebooks // Mar 2013 // provided by Oracle

    There are four key characteristics that define big data: Volume, Velocity, Variety and Value. Volume and velocity aren't necessarily new problems for IT managers; these issues are just amplified today. The distinguishing characteristics of big data that do create new problems are the variety and low density value of the...

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  • Server Virtualization for Dummies

    Ebooks // Dec 2012 // provided by Oracle

    Making Everything Easier! - like they always do, "For Dummies" are back with an edition about server virtualisation. Download this book to find: -The benefits of application-driven virtualisation in the data center -How to rapidly deploy software with virtualisation templates Why Oracle virtualisation solutions deliver more value than other...

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  • eBook Oracle Business Process Management

    Ebooks // Oct 2012 // provided by Oracle

    The total volume of data being processed and stored by businesses is rising exponentially. Unfortunately, data storage capacity is not keeping pace with data growth, necessitating greater intelligence in the storage infrastructure. Within this eBook discover how Oracle is confronting these challenges to improve business performance and innovation by simplifying...

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  • Oracle Fusion CRM eGuide

    Ebooks // Jul 2012 // provided by Oracle

    Traditional CRM software typically focuses on sales automation and transaction processing but often lacks the bigger picture of continuity and performance of the entire sales organization. To remain competitive in a technology-oriented market, companies have to move their sales teams into an integrated environment that concentrates on sales planning, sales...

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  • eBook: Unleash Your People Power with World-Class HCM Applications in the Cloud

    Ebooks // Apr 2012 // provided by Oracle

    The beauty of the cloud is that you can get up and running fast.The following e-book will provide you a greater insight into Oracle HCM Cloud Services that are a new generation of cloud-based juman capital management applications from the global leader in HR management software. Oracle HCM...

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  • Archiving for Dummies e-book

    Ebooks // Mar 2012 // provided by Oracle

    Want the smartest IT department? Just surround yourself with Dummies. Data retention in today's digial era is a major challenge for businesses and organizations. This e-book is your guide to the basics of archive, archive components, use cases in today's enterprises and organizations, and key factors to consider for your...

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