Today’s customers are far more empowered and demanding than ever before; they have more choices, more sources of information, and the ability to communicate and share information with others. They’re mobile and expect instant gratification. This also makes them impatient. If your company can’t provide what they need, when they need it, they’ll go elsewhere. ...

You’ve spent a lot of time finding and hiring the right people for your company. Now the challenge is keeping them. The cost of losing an employee is enormous, while the bottom-line results derived from retaining top performers and increasing their engagement is priceless. CBS Interactive is proud to present “5 ways to engage and ...

Sound financial management is critical for company growth – but spreadsheets will only get you so far. Today’s finance teams need an agile, integrated enterprise resource planning (ERP) cloud solution. Studies show roughly 1 in 5 businesses have suffered financial losses as a result of spreadsheet errors. While spreadsheets may offer a sense of familiarity, ...

Latham Pools improved overall customer service while cutting up to 50% off their cloud bill. Latham Pools, the go to experts for fiberglass pools, equips its workforce with real-time communication options for fast and responsive customer service. Join this webcast to find out: How this mid-sized company digitized their workforce in six months. How to ...

Latham Pools improved overall customer service while cutting up to 50% off their cloud bill. Latham Pools, the go to experts for fiberglass pools, equips its workforce with real-time communication options for fast and responsive customer service. Join this webcast to find out: How this mid-sized company digitized their workforce in six months. How to ...

Increased CPU performance by 3.5x, found responsive support and improved overall customer service Frozen Mountain, a family oriented cloud start up, likes to offer services that give their customers real time communication options, while saving money on cloud infrastructure. Dial in to this webcast to learn the following How a move off AWS offers their ...

Increased CPU performance by 3.5x, found responsive support and improved overall customer service Frozen Mountain, a family oriented cloud start up, likes to offer services that give their customers real time communication options, while saving money on cloud infrastructure. Dial in to this webcast to learn the following How a move off AWS offers their ...

Join this webcast to discover how Oracle Integration Cloud (OIC) helped a -business like SIM Digital, in consolidating disconnected systems into Oracle ERP Cloud. See how the advanced orchestration features, along with tracking and monitoring capabilities enabled seamless integration into third-party-systems – both on-premises and in the cloud. This presentation will cover SOAP-based CRUD services ...

Join this webcast to discover how Oracle Integration Cloud (OIC) helped a -business like SIM Digital, in consolidating disconnected systems into Oracle ERP Cloud. See how the advanced orchestration features, along with tracking and monitoring capabilities enabled seamless integration into third-party-systems – both on-premises and in the cloud. This presentation will cover SOAP-based CRUD services ...

Is the technology used at your company helping or hindering your ability to provide great customer care? When was the last time you were able to take time to evaluate your company’s technology focus? Many of us have disparate systems, standalone databases, and interfaces that get in the way of delivering world-class customer care. Find ...