Pink Elephant

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  • ITIL, IT Governance & the Managed Service Provider (MSP)

    White Papers // Nov 2005 // provided by Pink Elephant

    Organizations are adopting ITIL to provide a framework for best practices, and, many of these organizations are seeking out external partners who use complementary, compatible processes. These organizations want to share the same consistent, common language as they contract out and transition a specific area of their IT organization. Consequently, ...

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