Salesforce.com

Displaying 1 - 10 of 59 results

  • Trends in Financial Services Marketing

    White Papers · Dec 2019 · Provided By Salesforce.com

    Data in this report is a subset of findings from the fifth edition of the “State of Marketing” study conducted August 13 through September 23, 2018, that generated 518 responses from full-time financial services marketing leaders - those holding a manager or higher leadership role. Survey respondents are from North...

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  • Essentials Guides - Creating Connected Insurers

    White Papers · Dec 2019 · Provided By Salesforce.com

    Digital change is accelerating. It is creating a smarter world in which everyone, and everything, is connected: mobile and social technology, with cloud and Internet of Things connectivity, will soon connect billions of devices, sensors, processes, and people. Financial Services Cloud delivers agility for the insurance industry by enhancing existing...

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  • How to Jumpstart Your Journey To The Cloud

    White Papers · Dec 2019 · Provided By Salesforce.com

    Cloud solutions are built for speed, innovation, and connectivity, enabling you to deliver awesome customer experiences that drives success and loyalty. By connecting all of your data and extracting actionable results from it, your company gets to know customers better than ever and can provide seamless interactions across any channel....

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  • Modern-day Sale Team, Yesterday’s CRM?

    White Papers · Oct 2019 · Provided By Salesforce.com

    Business today requires a swift and personalized touch that allows companies to respond to buyers on any device (or in person) and deliver a consistent, exceptional experience. The most successful organizations are doing this with a modern CRM. A modern CRM solution can also ensure your company complies with all...

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  • State of Service

    White Papers · Oct 2019 · Provided By Salesforce.com

    For the third edition of our "State of Service" report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: Service organization's biggest challenges and priorities The changing role of customer service agents The impact of artificial intelligence (AI) on the future of...

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  • State of Marketing

    White Papers · Oct 2019 · Provided By Salesforce.com

    Today’s marketers face a whole different landscape than their predecessors. As connected customer experiences become standard in customers’ minds, marketers are expanding beyond their traditional purviews, tactics, and toolkits to meet expectations. Here’s an overview of how marketing is evolving in the Fourth Industrial Revolution.

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  • State of Marketing (Fifth Edition)

    White Papers · Oct 2019 · Provided By Salesforce.com

    Today’s marketers face a whole different landscape than their predecessors. With unprecedented choice and access to information, today’s customers demand an overall experience that matches their standards for product quality. Marketers are expanding beyond their traditional purviews, tactics and toolkits to meet expectations. High-performing marketers set themselves apart by...

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  • State of Service (Third Edition)

    White Papers · Oct 2019 · Provided By Salesforce.com

    Today, end-to-end customer experience is the competitive differentiator, and customer service teams have unprecedented opportunity to elevate their role in the broader business. The C-suite has taken notice of how service can drive elevated customer experiences, differentiate brands and drive new revenue streams. As a result, service leaders are...

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  • Modern-day Sales Team, Yesterday’s CRM?

    White Papers · Oct 2019 · Provided By Salesforce.com

    Business today requires a swift and personalized touch that allows companies to respond to buyers on any device (or in person) and deliver a consistent, exceptional experience. Providing a unified customer experience requires a base of business technology your employees can use to delight your customers. The most successful...

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  • 5 Secrets of the Most Productive Salespeople

    White Papers · Sep 2019 · Provided By Salesforce.com

    When it comes to self-motivation and drive, salespeople have it in spades.You know how to dig deep and push harder each day to make that last call or log those final critical activities. But the best sales reps are always on the hunt for new ways to work, not just...

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