Displaying 1 - 6 of 6 results

  • Essentials Guides - Creating Connected Insurers

    White Papers · Dec 2019 · Provided By Salesforce

    Digital change is accelerating. It is creating a smarter world in which everyone, and everything, is connected: mobile and social technology, with cloud and Internet of Things connectivity, will soon connect billions of devices, sensors, processes, and people. Financial Services Cloud delivers agility for the insurance industry by enhancing existing...

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  • State of Marketing

    White Papers · Oct 2019 · Provided By Salesforce

    Today’s marketers face a whole different landscape than their predecessors. As connected customer experiences become standard in customers’ minds, marketers are expanding beyond their traditional purviews, tactics, and toolkits to meet expectations. Here’s an overview of how marketing is evolving in the Fourth Industrial Revolution.

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  • How to Create a Customer Service Process that Enhances Your Bottom Line

    Ebooks · Mar 2014 · Provided By Salesforce

    A complaint about complaints. There’s an assumption that the number of complaints received is a perfect reflection of the number of customer problems. If complaints go down, other numbers such as warranty and service costs will go down as well. In fact, complaints are often a poor indicator of...

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  • 20 Customer Service Practices

    Ebooks · Mar 2014 · Provided By Salesforce

    It can be easy for customer service departments to continue doing what they’ve always been doing. Csat scores and overall cost are the same, so why change? This mindset neglects the fact that today’s consumer has options around how they want to contact a company for support. We are...

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  • Future of Sales Performance Whitepaper (Nucleus)

    Research · Aug 2013 · Provided By Salesforce

    Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now!

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  • 7 Practical Sales Tips

    Ebooks · Jun 2013 · Provided By Salesforce

    It's all about productivity. Making good sales reps great. Closing bigger deals, faster. In this ebook you'll find practical tips to help you make the biggest impact on your sales productivity in the shortest amount of time. You'll learn actionable tips that will help you: Gain 2.5...

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