Salesforce

Displaying 21 - 30 of 55 results

  • Modern-day Sale Team, Yesterday’s CRM?

    White Papers · Oct 2019 · Provided By Salesforce

    Business today requires a swift and personalized touch that allows companies to respond to buyers on any device (or in person) and deliver a consistent, exceptional experience. The most successful organizations are doing this with a modern CRM. A modern CRM solution can also ensure your company complies with all...

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  • State of Marketing (Fifth Edition)

    White Papers · Oct 2019 · Provided By Salesforce

    Today’s marketers face a whole different landscape than their predecessors. With unprecedented choice and access to information, today’s customers demand an overall experience that matches their standards for product quality. Marketers are expanding beyond their traditional purviews, tactics and toolkits to meet expectations. High-performing marketers set themselves apart by...

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  • State of Service (Third Edition)

    White Papers · Oct 2019 · Provided By Salesforce

    Today, end-to-end customer experience is the competitive differentiator, and customer service teams have unprecedented opportunity to elevate their role in the broader business. The C-suite has taken notice of how service can drive elevated customer experiences, differentiate brands and drive new revenue streams. As a result, service leaders are...

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  • Modern-day Sales Team, Yesterday’s CRM?

    White Papers · Oct 2019 · Provided By Salesforce

    Business today requires a swift and personalized touch that allows companies to respond to buyers on any device (or in person) and deliver a consistent, exceptional experience. Providing a unified customer experience requires a base of business technology your employees can use to delight your customers. The most successful...

    Download Now
  • State of Marketing

    White Papers · Oct 2019 · Provided By Salesforce

    Today’s marketers face a whole different landscape than their predecessors. As connected customer experiences become standard in customers’ minds, marketers are expanding beyond their traditional purviews, tactics, and toolkits to meet expectations. Here’s an overview of how marketing is evolving in the Fourth Industrial Revolution.

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  • State of Service

    White Papers · Oct 2019 · Provided By Salesforce

    For the third edition of our "State of Service" report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: Service organization's biggest challenges and priorities The changing role of customer service agents The impact of artificial intelligence (AI) on the future of...

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  • Frost & Sullivan Analyst Report: Modern-day Sales Team, Yesterday's CRM?

    White Papers · Apr 2019 · Provided By Salesforce

    Providing a unified customer experience requires a base of business technology your employees can use to delight your customers. In this Frost & Sullivan white paper, you'll learn: What group of CRM adopters your company fits into The steps you can take to move to a modern CRM The benefits...

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  • Nucleus Guidebook: Salesforce Sales Cloud

    White Papers · Apr 2019 · Provided By Salesforce

    Businesses that demand a customer relationship management (CRM) solution to boost sales and build relationships are increasingly turning to Salesforce. Nucleus Research interviewed Sales Cloud customers to learn how they: Break down silos to build seamless customer experiences Customize and scale smarter sales processes Increase sales productivity and win rates...

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  • The 5 Productivity Secrets of Successful Salespeople

    White Papers · Apr 2019 · Provided By Salesforce

    Tap into these productivity secrets and you'll gain more time to build winning sales relationships: Win the morning and your whole day Conquer small but mighty time wasters Automate tedium and unleash energy

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  • The Skeptic’s Guide to CRM

    White Papers · Apr 2019 · Provided By Salesforce

    This is the ultimate intro to CRM for people who aren't sure how they'd use it. Test your assumptions, see what's changed, and find out: The six signs you really need CRM The top ways CRM can improve productivity How to craft an effective transition strategy

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