It’s a big problem but it’s an even bigger opportunity. Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise. For companies trying to increase agility, better collaboration has become an urgent priority a way to reduce the organizational drag that kills innovation ...

No one likes to be the “No” guys. But a wave of new, consumer-like applications and cloud services crashing into the enterprise have sometimes forced IT to play that role. After all, that “cool little app” doesn’t look so cool when it opens a security hole you could drive a truck through. Or crashes as ...

Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise. For companies trying to increase agility, better collaboration has become an urgent priority – a way to reduce the organizational drag that kills innovation and responsiveness. That’s what this guide is all about: ...

Here’s the thing. Whatever goal you’re trying to achieve with the help of technology (greater productivity or faster time-to-market, say), you’ll only succeed if your people can get the most out of the tools you give them as they collaborate to achieve these business goals. Today, collaboration combines many elements. It’s about bringing your people ...

Since collaboration is a fundamental part of almost every job and process, improving it delivers real productivity gains across the whole enterprise. For companies trying to increase agility, better collaboration has become an urgent priority a way to reduce the organizational drag that kills innovation and responsiveness. That’s what this guide is all about: helping ...

Read the ultimate checklist of eight questions every IT leader should ask to be able to seek best possible outcome from collaboration platforms. This report explores how collaboration platforms can be used effectively to streamline and accelerate work across the entire company.

Read to learn how engineering teams at Zendesk use Slack to manage incidents, prevent fraud and abuse, and keep senior leadership in the loop. Discover how incident managers use PagerDuty to get immediate technical help by going into the relevant engineering channel in Slack and typing /whose call to bring up a list of available ...

Read to learn how engineering teams at Zendesk use Slack to manage incidents, prevent fraud and abuse, and keep senior leadership in the loop. Discover how incident managers use PagerDuty to get immediate technical help by going into the relevant engineering channel in Slack and typing /whosoncall to bring up a list of available engineers.

Explore case studies about the critical role of integrations. Know more about how Slack brings together data, apps and your people in a single place.

Slack is used in pretty much every department and discipline, but software engineering is where it all started, and is still the source of a lot of the user love that keeps us coming to work smiling. Slack is used by all kinds of non-technical teams, every day. It seems to organically adapt to the ...