Customer experience, interaction, and satisfaction are important factors for all businesses. Still, for some enterprises, overall customer experience and satisfaction are the primary factors determining an organization’s ultimate success. A poor customer experience, occurring for any reason, no matter how small or seemingly insignificant, could cost a company millions, perhaps billions, in lost revenue and ...

Data collection, whether innocuous machine measurements or sensitive and regulated private information, plays a primary role in practically every business that uses the internet and IT infrastructure for business operations. Keeping that collected data safe and away from unauthorized users and criminal intruders is the job of the cybersecurity engineer. This customizable hiring kit, created ...

When you distill an organization’s operations to their essentials, you are left with a set of processes. Whether manufacturing space sprockets, transferring money, or shipping widgets, the meat of the transaction is simply a set of procedures. And any methods, techniques, tools, or systems that can automate and facilitate the execution of those processes lead ...

Save $85 with this GDPR Security Pack. Read on to find out how. One of the key requirements of the General Data Protection Regulation is a demonstrated effort to enforce security measures that safeguard customer data. This bundle from TechRepublic Premium comprises six policies you can customize and implement to help your organization show good ...

The purpose of this Cloud Security Policy, written by Ray Fernandez for TechRepublic Premium, is to provide guidelines for secure and effective cloud computing operations that ensure the integrity and privacy of company-owned digital resources. This policy covers a wide range of topics, including the responsibilities of employees, IT, security staff and managers, data protection ...

Employees deserve some time to rest and refuel during their work hours, and that’s why many organizations provide meal and break periods. Having a Meal and Break Periods Policy ensures employees are provided with adequate meal and break periods in accordance with applicable labor laws and establishes guidelines for the provision and duration of these ...

Marketing art directors lead creative projects that transform abstract ideas into visual promotional assets. The right one will possess the skills necessary to communicate your brand’s message and capture the attention of your target audience. This customizable hiring kit, written by Madeline Clarke for TechRepublic Premium, provides a framework you can use to find the ...

3D game designers leverage their knowledge of modeling, programming, and design to turn abstract storylines into playable experiences. This customizable hiring kit, written by Madeline Clarke for TechRepublic Premium, provides a framework you can use to find the best 3D game designer for your organization. The kit includes salary details, a job description, interview questions, ...

While the standard payroll schedule often suffices, sometimes employees find themselves in an emergency situation where they need an advance on their paycheck before the next upcoming payment date. This is especially likely to occur if your company only issues paychecks once a month, leaving employees to go many weeks in between paychecks. The purpose ...

Supply chain analysts are a strategic asset for any organization seeking to optimize its supply chain operations. They possess a unique set of analytical skills, business acumen, and a deep understanding of supply chain dynamics. These professionals are good at collecting and interpreting complex data sets to identify inefficiencies, forecast demand, and recommend improvements across ...