Omnichannel retailing creates opportunities but it’s also raising expectations for seamless customer service on all channels. Download this guide from Zendesk to see how you can evaluate your current service and choose the right people, processes and systems to give your customers the service they want.

Omnichannel retailing creates opportunities but it’s also raising expectations for seamless customer service on all channels. Download this guide from Zendesk to see how you can evaluate your current service and choose the right people, processes and systems to give your customers the service they want.

It used to be that anytime, anywhere, 24/7/365 global support was only feasible for large global companies. Today, even small and mid-sized companies can make it work. Download this eBook from Zendesk to discover the key considerations and best practices for providing outstanding, round-the-clock support.

It used to be that anytime, anywhere, 24/7/365 global support was only feasible for large global companies. Today, even small and mid-sized companies can make it work. Download this eBook from Zendesk to discover the key considerations and best practices for providing outstanding, round-the-clock support.

Trustpilot needed to establish an international support desk that could accommodate rapid growth and help them maintain the quality and reliability of their user-generated online business reviews. See how they achieved increased productivity, improved customer satisfaction and more with Zendesk.

Trustpilot needed to establish an international support desk that could accommodate rapid growth and help them maintain the quality and reliability of their user-generated online business reviews. See how they achieved increased productivity, improved customer satisfaction and more with Zendesk.

Trustpilot needed to establish an international support desk that could accommodate rapid growth and help them maintain the quality and reliability of their user-generated online business reviews. See how they achieved increased productivity, improved customer satisfaction and more with Zendesk.

This whitepaper provides actionable insights on how to effectively deliver value in four key areas and highlights where the opportunities for an organization to profit are hiding. Our findings uncovered key contributing factors as to why today’s contact center struggles to identify, demonstrate, and defend their strategic value, return on investment and overall benefit to ...

This whitepaper provides actionable insights on how to effectively deliver value in four key areas and highlights where the opportunities for an organization to profit are hiding. Our findings uncovered key contributing factors as to why today’s contact center struggles to identify, demonstrate, and defend their strategic value, return on investment and overall benefit to ...

On the surface, business seems like nothing more than a series of transactions. But underneath business is about relationships—with vendors, employees, and most importantly, with customers. Smart, innovative companies know this and are moving to put customer relationships at the center of their business strategy. In this ebook, you’ll get a view into how five ...