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Put simply, Software as a Service (SaaS) is a licensing model in which access to an application is provided to the customer or client on a subscription basis. A third-party vendor controls access and takes responsibility for security, maintenance, and feature upgrades. The software is located on external servers rather than on servers located in-house ...
Hands-on IT professionals are often found working on many jobs at once, attending meetings, and providing support to colleagues at any given time. So, that’s why learning at least one programming language is so important: The flexibility of automating tasks (particularly the repetitive ones) frees up time that is better spent addressing matters that require ...
These demo files demonstrate the techniques described in the article How to add a drop down list to an Excel cell.
It’s tempting, in the heat of the typical support technician’s day, to enter minimal information in service tickets to speed resolution. After all, closing tickets quickly is the goal, right? Fifteen years of industry consulting experience, however, has taught me the opposite is true. It’s important to take a little time to compose and update ...
This is the demonstration file to accompany the article, PowerPoint: How to create a snowball that grows as it rolls downhill, by Susan Harkins.
macOS Big Sur is a continuation of Apple’s operating system that powers its lineup of desktop and mobile computers. While it carries the macOS name, it is the first major version change in more than 15 years–officially dropping the 10.x and going by 11.x.iPhone 11. Sharing its namesake with the natural wonder in the Central ...
For much of the world’s population, mobile devices serve as the primary tool for getting things done. Whether its banking, scheduling meetings, buying new clothes, or ordering pizza, the mobile smartphone, running a specifically designed application, can do it. Businesses in practically any industry simply must have a presence on mobile devices or they will ...
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During Apple’s virtual Worldwide Developer Conference 2020 (WWDC) on Monday, June 22, 2020, CEO Tim Cook and other Apple employees unveiled the company’s latest developer tools and platforms enhancements. One of the major announcements was the 14th iteration of Apple’s mobile operating system for iOS devices called iOS 14. This iOS 14 cheat sheet from ...
As more and more users work from remote locations, the need for secure access to networks, systems, and data continues to grow. This policy provides guidelines to help IT ensure that VPNs are properly deployed and outlines acceptable use policies for end users on company-issued and personal devices. From the policy: Many organizations rely on ...