Consumerization
Digital TransformationDigital transformation in retail: How consumers are using tech to make shopping easier and more enjoyable
If the race between corporate giants Amazon, Microsoft, and Walmart to create fully-automated shopping experiences is any indication, retail could look a lot different in the near future. But are consumers ready for changes to the brick-and-mortar experience? From in-store research kiosks to AR/VR experiences and even ordering via voice command, retailers are implementing new ...